Knowledgebase: SSL Technical FAQs
I was sent the AddTrustExternalCARoot.crt file but do not know where to install it

The AddTrustExternalCARoot.crt file is a root certificate and is normally not required as it will reside in the client browser.

There are very few web servers that need this root certificate installed in order to function, but we provide it in the certificate issuance email just in case it is.

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