Knowledgebase: SSL Validation FAQs
I have ordered a certificate from you before. Do I need to send my documentation again?

If you order subsequent certificates, through your existing (retail) account, we don't need you to re-send your documentation unless you have changed your account details or the documents are more than 39 months old. If we have any queries, we will contact you via the administrators email address on the account and request documentation if required. If you order subsequent certificates without using your existing account, we will require and request documentation from you.

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